Real Stories from Real Clients

Team Ray & Co. was built on the belief that real estate is deeply personal. With a trusted circle of partners and a commitment to people-first service, we support our clients through moments of change with care and intention. The stories below reflect the experiences of those who have trusted us along the way.

The Heatons 271% Return

Want to see why you should trust us with your home sale? See how we turned 35k investment in a light remodel into 150k:

Our clients, the Heatons, had been thinking about moving “for years.” We showed them their “Opportunity Analysis” and told them to hand us the keys. We’d take care of it all.

Check out the transformation, the investment, and the payoff from their perspective.

  • "Ranny was on the team that helped me buy my house this summer. She was always responsive and informative. In a fast moving process where there were many questions and uncertainty, I felt like I could rely on her support and access to resources. My sense of her was that her experience and willingness to advocate for me put me in the best position as a buyer in a competitive market."

    Buyer

  • "Ranny helped my husband and I navigate our first experience in purchasing a house. Despite us being so overwhelmed with the entire process , Ranny managed to keep us calm and confident that everything will go smoothly. As a result, the very first offer that we ever made was accepted and we became homeowners of a teeny tiny but cute house on lake Washington. Absolutely recommended!"

    Buyer

  • "Ranny helped us get our new home recently and we are very happy with her service ! I am a first time buyer and didn’t know too much about buying new home, luckily, Ranny is very knowledgeable and responsive ! She listened to our needs and provided a lot of insightful suggestions to us. From viewing the property, submitting an offer, working with lender to closing the house, the whole process was pain free! I highly recommend her to anyone who’s looking for a home!"

    Buyer

Tasha
337% Return Remodel to Sell

Tasha had a house full of STUFF that wasn’t hers and a house she needed to sell. After showing Tasha her “Opportunity Analysis,” she chose to list her home and could invest $30k into her home.

She handed us the keys and took a trip to Mexico.

Check out her experience and how we transformed $30k into $101k ($71k profit)!

  • "Ranny helped me find the perfect townhome. She took the time to get to know what I was looking for, which was quite specific! She was super efficient in showing multiple properties in the same day, which helped with my busy schedule. And then she was right there all the way through the close to ensure a smooth delivery of the keys. I couldn’t be happier with my experience!"

    Buyer

  • "Ranny and Brian walked me through every step of the home purchasing process with kindness, competence, and superb professionalism. Moreover, they're also deeply invested on building community. As a working professional who has started a new stage in her life, I was really grateful of their efforts in community-building, as this is something other real estate professionals overlook. I hope to have a long and fruitful relationship with their team as I know I can trust them to have my best interests in mind for any of my real estate needs."

    Buyer

  • "Ranny and Brian are true professionals who take their clients needs seriously. As first home buyers, it was crucial for us to find a perfect place for our future. Ranny and Brian took the responsibility of researching for homes suitable for our specific needs and budget. Thank you so much for helping us with this huge step in our lives!"

    Buyer

Meet Debbie!
Puyallup, WA

Debbie lived in Texas and her 94-year-old mother lived in Puyallup. Her mother’s home hadn't been updated since it was built in 1960. This 3000 sq ft beauty was in desperate need of some love, but would it be worth remodeling?

After Debbie saw the “Opportunity Analysis,” she and her family talked about the potential profit they could have made by hiring us to remodel it for them, but in the end, for the time frame they chose, it made more sense to sell it “as is.”

  • "Ranny and Brian helped to sell my mother's home after her sudden passing. The house needed some work and their renovation expertise came in extremely handy. They were communicative, transparent and above all, caring. The strategy employed brought in more than 20 offers within a matter of a few days, most well above asking. Team Ray is one your want on your side!"

    Seller

  • "Ranny and Brian really know their stuff. Ranny was always so helpful with information and scheduling, always taking the time to explain things and making sure we knew exactly what we needed to know. There were many times she was able to answer our questions, never out of reach by a phone call, text, or email. The responsiveness and eagerness to close a deal on our new home were greatly appreciated and something I won’t forget. We got the sense that she truly wanted to help get us into a house and that her eagerness and passion for the job were primary factors in that success. I can’t rate this company and these folks highly enough!"

    Buyer

  • "Ranny took the time to learn about what I was looking for and helped quickly close when we found a house that I liked. Since I'm a first time home buyer, she answered my questions and gave me good advice throughout the entire process."

    Buyer

Full-Service From Start to Finish

Listen to our client’s testimonial, who gave us the opportunity to help sell her mom’s estate. We told her to leave the country for some "Eat, Pray, Love", while we took care of the home. She handed us the keys, and we got it sold. With over 100 showing, lines out the door, we yielded over 30 offers, and $71k of profit (337% Return On an Investment of $30k)

This was the first project Brian and I did together. It was clear that we make an awesome team. If you or anyone you know is looking to sell or remodel a home, we’d love to be a part of your team!

  • "Ranny was very helpful in us buying our first home! She was very good at explaining everything and answering all our questions. She was patient with us when we got impatient and stuck with us and was available all the way to our move in day."

    Seller

  • "My experience working with Ranny and her team was exceptional. They were upfront, extremely responsive, friendly, and most importantly they know what the hell they are doing. They will get you into that dream home no matter how many viewings they need to do to help you find it. I will be using their services again."

    Buyer

  • "Ranny was very professionally assisted me all way through closing. I would highly recommended her on your next property purchases."

    Buyer

Estate Sale Success
Tacoma, WA

Our client trusted us to help sell her mom’s estate and handed us the keys. We encouraged her to take time away while we handled the rest.

The home sold after over 100 showings and more than 30 offers, resulting in $71k in profit and a 337% return on a $30k investment.

  • "I've had the pleasure of knowing Ranny Ray as a dear friend for quite some time now, and I must say that she is an exceptional real estate agent. Recently, she was even invited as a guest on The I Love Success podcast, where she shared her valuable insights and expertise in the industry. Ranny's passion for real estate is truly evident in her work. She possesses an extensive knowledge of the market trends and a keen eye for detail, which enables her to find the perfect properties for her clients. Her professionalism and dedication to providing outstanding service make her a standout in her field. One of the things I appreciate most about Ranny is her ability to listen attentively to her clients' needs and preferences. She goes above and beyond to understand their goals, ensuring that every step of the real estate process is tailored to their specific requirements. With Ranny Ray as your real estate agent, you can trust that you're in capable hands. Her friendly demeanor, coupled with her unwavering commitment to her clients, makes working with her an absolute pleasure. I highly recommend Ranny to anyone looking for a reliable and knowledgeable real estate agent. In summary, Ranny Ray is a seasoned professional who brings a wealth of expertise and a genuine passion for real estate. Her appearance on The I Love Success podcast further exemplifies her dedication to sharing her wisdom and helping others succeed. If you're seeking a trustworthy and results-driven agent, Ranny is the one to call."

    Buyer

  • "What a team! I've spent over 10 years in real estate investment including luxury residential and commercial properties as a registered engineer and certified project manager, and Ranny is the most highly skilled communicator that you will find in a greater Puget Sound - no one knows better how to sell your home for it's highest value, and no one knows better how to make your offer look most competitive in this market. To compliment, Brian offers the perfect balance with years of experience remodeling, and has a brilliant eye for renovation, finishes, technical assessment of homes, and modern media support. When you hire Team Ray, you're getting 2 for 1 - the best of all worlds and all skill sets in the same package. From my years of experience, I've seen other agents have teams behind them - but unfortunately they have to support multiple realtors and can't always provide prompt response. Our increasingly dynamic world requires agile teams to support us as clients, and having 2 resources in Ranny and Brian gives me the best ability to maximize both my buying and selling real estate at the best values. Highly recommend, and you can ask them to pass my person contact info if you have questions or would prefer a direct testimonial from me."

    Buyer

Peace of Mind From Start to Finish

Our clients had been thinking about moving for years but felt unsure about timing and logistics. After meeting with us, they realized they could step away and trust the process while we handled the details.

They appreciated our communication, care, and ability to coordinate everything needed to prepare the home, sharing that the experience made a meaningful difference during a big life transition.

Trusted Guidance From Start to Close

Our clients were navigating a purchase with many unknowns and needed an advisor they could truly trust. From the first call, consistent communication and responsiveness helped them feel supported and confident throughout the process.

They valued having someone on their side who offered clear guidance, honest feedback, and patience while decisions came together quickly. Knowing they could rely on experience and integrity made all the difference, and it’s what they would point to when recommending us to others.